All Systems Operational
Phoenix Operational
Colocation Operational
Network Operational
Cloud Operational
New Jersey Operational
Colocation Operational
Network Operational
Cloud Operational
Scottsdale Operational
Colocation Operational
Network Operational
Ohio Operational
Colocation Operational
Network Operational
Singapore Operational
Colocation Operational
Network Operational
London Operational
Colocation Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - IO has communicated with the affected IO transport customers that systems are operating normally. If you experience additional issues, please contact us immediately.
Jan 12, 18:30 MST
Monitoring - IO network engineers were able to make path adjustments and restore service for Phoenix to New Jersey transport customers. The upstream provider is still experiencing issues and impacted IO transport customers may still experience increased latency. We are continuing to monitor the provider issue.
Jan 12, 16:30 MST
Investigating - IO customers are experiencing network latency and packet loss. An upstream provider has indicated a fiber cut in the New Jersey area which is impacting network traffic.
Additional information will be provided as it becomes available.
Jan 12, 14:18 MST
Jan 11, 2017

No incidents reported.

Jan 10, 2017
Completed - The scheduled maintenance has been completed.
Jan 10, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 16:30 MST
Scheduled - ServiceNow Upgrade: Conductor 2.0 Support option will be unavailable during our annual upgrade. This scheduled maintenance is scheduled for Jan 9th, 4:30p – 11:59p MST.
Jan 3, 13:34 MST
Jan 9, 2017
A brief interruption in Internet bandwidth services at IO.Phoenix and IO.Scottsdale has been resolved. IO is communicating with the affected customers to confirm that they are operating normally.
Jan 9, 10:27 MST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017
Completed - The scheduled maintenance has been completed.
Jan 5, 10:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 10:00 MST
Scheduled - IO will be shutting down Visualizer, IO.Connect and Mobility services for a period of no longer than 20 minutes in order to remediate a software bug in our infrastructure. During the maintenance window, there will be a loss of connectivity to these services. This scheduled maintenance is scheduled for Jan 5th, 10:00a – 10:20a MST.
Jan 5, 08:24 MST
Jan 4, 2017

No incidents reported.

Jan 3, 2017

No incidents reported.